Question 1

What is a casino API provider?

Accepted Answer

A casino API provider (also called a casino aggregator) exposes a single HTTP/WebSocket contract that lets an operator launch games, place bets and settle winnings across dozens of studios without integrating each one separately. Casino API Provider covers 5000+ games from 200+ studios including Pragmatic Play, Evolution, PG Soft, JILI and Spribe.

Question 2

How many games and providers are available?

Accepted Answer

5000+ certified games from 200+ studios spanning slots, live casino, sportsbook, crash, lottery and bingo. New providers are added every month and appear automatically in your lobby.

Question 3

Do you support live casino?

Accepted Answer

Yes — Evolution, Pragmatic Live, Ezugi, Vivo Gaming and more. Branded/dedicated tables are available on Growth and Enterprise plans.

Question 4

Do you offer sportsbook?

Accepted Answer

Yes. Sportsbook v3 covers 65 sports pre-match and in-play with sub-second odds streaming, BetBuilder and integrated risk management.

Question 5

Is a white-label option available?

Accepted Answer

Yes. You can use the API only or add our white-label platform with CMS, payments and BI. See our white-label vs API integration guide for a comparison.

Question 6

How long does integration take?

Accepted Answer

Most operators finish sandbox integration in under 2 weeks and reach production in 4–6 weeks including licence certification.

Question 7

Which wallet model do you use?

Accepted Answer

Seamless (single) wallet by default — bets and wins hit your player wallet in real time via HMAC-signed callbacks. Transfer wallet is available on request.

Question 8

How do I authenticate API calls?

Accepted Answer

Bearer API keys with per-key scopes, rotated from the admin panel. Sensitive operations additionally require HMAC-SHA256 signatures.

Question 9

How do webhooks work?

Accepted Answer

Every event carries an X-Signature header signed with your shared secret. Retries follow an exponential schedule for 24 hours; every payload is idempotent by transaction id.

Question 10

Do you provide SDKs?

Accepted Answer

Yes — TypeScript/Node, Go, Python and PHP. All SDKs are open source under MIT.

Question 11

Is there a sandbox?

Accepted Answer

Yes. Every account gets a full sandbox with test players, pre-loaded wallets and every provider enabled — no card required.

Question 12

Can I test on my own domain?

Accepted Answer

Yes. Add your dev/staging origins in the admin panel and CORS is enabled automatically.

Question 13

What is the average latency?

Accepted Answer

Sub-50ms p95 at the nearest edge for aggregation and wallet calls. Sportsbook streaming targets sub-200ms end-to-end.

Question 14

How is pricing structured?

Accepted Answer

Fixed monthly platform fee plus revenue share on GGR. Startup from $1,000/mo, Growth $3,500/mo, Enterprise on request. See the pricing page for the current table.

Question 15

Do you charge setup fees?

Accepted Answer

No setup fees on Startup and Growth. Enterprise deals may include one-off certification costs pass-through.

Question 16

Which currencies can I be billed in?

Accepted Answer

USD, EUR, GBP and 40+ fiat currencies (BDT, INR, IDR, THB, MYR, PKR, SAR, AED and more) as well as USDT, BTC and ETH.

Question 17

Do you accept crypto payments?

Accepted Answer

Yes. USDT on TRC-20 and ERC-20, plus BTC and ETH.

Question 18

Is there a free trial?

Accepted Answer

Yes — 14-day full-feature trial on Startup and Growth. Enterprise trials are scoped to the licence.

Question 19

Which licences do you hold?

Accepted Answer

We operate under Malta B2B licences and hold approvals to serve operators in 38+ jurisdictions including MGA, UKGC, Curaçao, Anjouan, Romania, Sweden, Ontario and Brazil.

Question 20

Do you support Curaçao operators?

Accepted Answer

Yes. Curaçao (including sub-licences and the new CGCB regime) is a first-class market for us.

Question 21

Do you handle KYC?

Accepted Answer

Operators plug in their KYC vendor (Sumsub, Onfido, Jumio, ComplyAdvantage, iDenfy, ShuftiPro). The API forwards outcome events into the compliance layer.

Question 22

Do you support responsible gaming?

Accepted Answer

Deposit/loss/wager limits, session timers, reality checks, self-exclusion and jurisdictional rule engine are native. See the Responsible Gaming page.

Question 23

Is the RGS certified?

Accepted Answer

Yes — GLI-19 and GLI-33 for RNG, ISO/IEC 27001 for information security, and PCI DSS SAQ-A for payment flows.

Question 24

Do you support Bangladesh (BDT)?

Accepted Answer

Yes. BDT is a supported settlement currency and we integrate with bKash, Nagad, Rocket and USDT rails commonly used by operators serving Bangladesh.

Question 25

Do you support India (INR)?

Accepted Answer

Yes. INR settlement, UPI, IMPS and Paytm rails via partner PSPs. Read the Bangladesh/India regional guide for detail.

Question 26

Do you support South-East Asia?

Accepted Answer

Yes — IDR, THB, MYR, VND, PHP with local payment methods and language-localised lobbies.

Question 27

Do you support Latin America?

Accepted Answer

Yes — BRL (post-regulation), CLP, ARS, MXN and PEN with Pix, Boleto and OXXO integrations.

Question 28

Do you support crypto-only operators?

Accepted Answer

Yes. Wallet, KYC and payments layers can be configured for USDT/BTC/ETH-only flow.

Question 29

What support channels do you offer?

Accepted Answer

Email 24/7, live chat during business hours, Telegram (@CasinoxApix) 24/7 and a dedicated TAM on Enterprise.

Question 30

How fast do you respond?

Accepted Answer

Startup 24h, Growth 4h priority, Enterprise 15-minute P0 acknowledgement.

Question 31

Do you have a status page?

Accepted Answer

Yes — real-time status of every region and API is available at gamingapi.shop/support.

Question 32

Where do I report a security issue?

Accepted Answer

security@gamingapi.shop. Coordinated disclosure only; do not test on production wallets.

Casino API FAQ

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